Privacy Policy

Effective date:

May 19, 2025

Wapiio (“we”, “our”, or “us”) operates the website [https://www.wapiio.io/] and provides WhatsApp automation and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Definitions

  • Account: A unique account created to access our Service.

  • Company: Refers to Wapiio.

  • Cookies: Small files stored on your device to collect standard internet log information and visitor behavior.

  • Device: Any internet-connected device such as a phone, tablet, or computer.

  • Personal Data: Information that can identify an individual directly or indirectly.

  • Service: The website and all related services offered by Wapiio.

  • Service Provider: Third-party vendors processing data on our behalf.

  • Usage Data: Data automatically collected during Service use.

  • You: The individual or business accessing the Service.

2. Types of Data Collected

a. Personal Data

We may collect:

  • Full name

  • Email address

  • Phone number

  • Business name (if applicable)

  • Contact list (upon permission)

b. Usage Data

Collected automatically and may include:

  • IP address

  • Browser type

  • Device information

  • Pages visited, time spent, and diagnostic logs

c. Cookies

We use both session and persistent cookies to:

  • Maintain session state

  • Store preferences

  • Analyze traffic

  • Improve security

3. Contact List Access

We may request access to your device's contact list to provide certain features like:

  • WhatsApp automation with saved contacts

  • Group segmentation or personalization

  • Contact-based campaign targeting

Collected contact information may include:

  • Contact names

  • Phone numbers

  • Email addresses

How We Use Contact Data:

  • To provide contact-based automation features

  • To allow you to communicate with users through our platform

  • To segment or organize your communication preferences

Data Sharing:

We do not share your contacts with any third party without your explicit consent. We store contact data securely and process it in accordance with this Privacy Policy.

You can revoke contact access through your device settings at any time. To request deletion of uploaded contacts, please email us at support@wapiio.io

4. Use of Personal Data

We use your data to:

  • Provide and maintain our Service

  • Manage your Account

  • Contact you with updates or offers

  • Respond to inquiries or support requests

  • Analyze trends and improve service quality

  • Comply with legal obligations

  • Enforce terms and policies

5. Sharing of Personal Data

Your data may be shared:

  • With Service Providers (analytics, communication tools)

  • In business transfers (e.g., acquisition)

  • With affiliates or partners under confidentiality

  • With your consent

  • When required by law enforcement

6. Retention of Data

We retain Personal Data only as long as necessary for:

  • Providing our services

  • Complying with legal obligations

  • Resolving disputes

  • Security and auditing

You may request data deletion at any time.

7. Data Transfers

Your data may be stored or processed in locations outside your jurisdiction. We ensure appropriate safeguards, including encryption and secure transmission protocols.

8. Security

We take commercially reasonable steps to protect your data. However, no internet transmission is 100% secure.

9. Your Data Rights

You have the right to:

  • Access, update, or delete your personal data

  • Withdraw consent at any time

  • Request data portability

  • Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at support@wapiio.io

10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from children. If you believe your child has provided us data, contact us immediately.

11. Third-Party Services

We may use tools such as:

  • Google Analytics

  • Google Maps

  • Intercom

These services may collect your data. Please review their privacy policies directly for details.

12. Changes to This Policy

We may update this policy from time to time. Updates will be posted here and noted with a "Last updated" date. Continued use of the Service after updates means you accept the changes.

13. Contact Us

If you have questions about this Privacy Policy, contact us at:

📧 Email: support@wapiio.io
🌐 Website: [https://www.wapiio.com]

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