Wapiio (“we”, “our”, or “us”) operates the website [https://www.wapiio.io/] and provides WhatsApp automation and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Definitions
Account: A unique account created to access our Service.
Company: Refers to Wapiio.
Cookies: Small files stored on your device to collect standard internet log information and visitor behavior.
Device: Any internet-connected device such as a phone, tablet, or computer.
Personal Data: Information that can identify an individual directly or indirectly.
Service: The website and all related services offered by Wapiio.
Service Provider: Third-party vendors processing data on our behalf.
Usage Data: Data automatically collected during Service use.
You: The individual or business accessing the Service.
2. Types of Data Collected
a. Personal Data
We may collect:
Full name
Email address
Phone number
Business name (if applicable)
Contact list (upon permission)
b. Usage Data
Collected automatically and may include:
IP address
Browser type
Device information
Pages visited, time spent, and diagnostic logs
c. Cookies
We use both session and persistent cookies to:
Maintain session state
Store preferences
Analyze traffic
Improve security
3. Contact List Access
We may request access to your device's contact list to provide certain features like:
WhatsApp automation with saved contacts
Group segmentation or personalization
Contact-based campaign targeting
Collected contact information may include:
Contact names
Phone numbers
Email addresses
How We Use Contact Data:
To provide contact-based automation features
To allow you to communicate with users through our platform
To segment or organize your communication preferences
Data Sharing:
We do not share your contacts with any third party without your explicit consent. We store contact data securely and process it in accordance with this Privacy Policy.
You can revoke contact access through your device settings at any time. To request deletion of uploaded contacts, please email us at support@wapiio.io
4. Use of Personal Data
We use your data to:
Provide and maintain our Service
Manage your Account
Contact you with updates or offers
Respond to inquiries or support requests
Analyze trends and improve service quality
Comply with legal obligations
Enforce terms and policies
5. Sharing of Personal Data
Your data may be shared:
With Service Providers (analytics, communication tools)
In business transfers (e.g., acquisition)
With affiliates or partners under confidentiality
With your consent
When required by law enforcement
6. Retention of Data
We retain Personal Data only as long as necessary for:
Providing our services
Complying with legal obligations
Resolving disputes
Security and auditing
You may request data deletion at any time.
7. Data Transfers
Your data may be stored or processed in locations outside your jurisdiction. We ensure appropriate safeguards, including encryption and secure transmission protocols.
8. Security
We take commercially reasonable steps to protect your data. However, no internet transmission is 100% secure.
9. Your Data Rights
You have the right to:
Access, update, or delete your personal data
Withdraw consent at any time
Request data portability
Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at support@wapiio.io
10. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect data from children. If you believe your child has provided us data, contact us immediately.
11. Third-Party Services
We may use tools such as:
Google Analytics
Google Maps
Intercom
These services may collect your data. Please review their privacy policies directly for details.
12. Changes to This Policy
We may update this policy from time to time. Updates will be posted here and noted with a "Last updated" date. Continued use of the Service after updates means you accept the changes.
13. Contact Us
If you have questions about this Privacy Policy, contact us at:
📧 Email: support@wapiio.io
🌐 Website: [https://www.wapiio.com]